It has been said “necessity is the mother of invention” which leads us to make enterprise software upgrades with a “wait until there is a problem” mindset. This only makes sense if you think “if it ain’t broke, don’t fix it” shows wisdom and foresight.
Waiting for when things are “broke” or an emergency will result in high costs, untrustworthy fixes, and decisions that will have a long-term negative impact. Many issues lie under the surface and unobvious to a less experienced enterprise management team. Cash flow, revenue growth, waste, warehouse efficiencies, the speed of customer service, and inventory accuracy are but a few areas impacted.
Frankenstein software monsters are created when new software is invented and attached to an old system. Systems already broken may not appear to be so.
i.e. Your accounting department is running off of a stand-alone accounting package; your sales team is using a separate CRM, and your inventory is tracked in Access or Excel.
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