Manufacturers Fail to Realize ERP’s Role in Customer Experience

Posted by Gerry Poe


When all else fails do we read the manual? Why do companies not gain the full value from their technology investments (software, infrastructure, and training)? Struggle to understand why things do not go as defined or planned? Frustrated with ongoing inability to plan and strategize over the long run? Run out of emotional energy and funding before the project return on investment (ROI) are achieved?



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Tags: Business Planning, Change Management

Utilizing ERP Solutions Creates Agility and Profitability

Posted by Gerry Poe


Utilizing ERP Enterprise Solutions creates Agility and Profitability.
The manufacturing and distribution industry sectors, like the broader consumer industries they serve, face a time of dramatic challenge and change. Manufacturing and distribution companies face regulatory, financial and scientific challenges far more complex than those of most industries.



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Tags: Business Planning, SYSPRO 7, Change Management, SYSPRO Support, SYSPRO Help

Enterprise Software No More Memory Squeeze - SYSPRO 7

Posted by Gerry Poe


With new functionality in SYSPRO 7 it was time to squeeze some more memory out of our application servers through optimizing the multi-threading capabilities of the SYSPRO WCF Service.SYSPRO 6.1 pushed the boundaries of memory in the SYSPRO e.net Solutions environment, with some customers posting thousands of transactions per minute. Performing all those transactions took a toll on the performance of the SYSPRO application server and in particular the server memory.

The SYSPRO WCF Service is essentially a wrapper around the Encore.dll, the COM (Component Object Model) gateway into SYSPRO data and extensively used by SYSPRO Espresso, SYSPRO Workflow services, SYSPRO Server Reporting as well as third party developers.



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Tags: Business Planning, SYSPRO 7, Change Management, SYSPRO Support, SYSPRO Help

Product Stability and Reliability Using Engineering Change Control

Posted by Gerry Poe


Engineering Change Control Systems Empower Simplification and Standardization.
Many small-to-mid-sized organizations follow the same manual engineering change processes (ECR(change request)-ECN(change notice)-ECO(change order)) are manually created using text document templates, the BOM (bill of materials) is a spreadsheet, copies of the documents are attached, packaged and manually routed through office (e)mail or hand-carried from one engineer/reviewer/checker to the next. This process hasn't really changed much in decades. Last, but not least, don't forget about the documentation updates.



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Tags: Change Management, SYSPRO Support

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